Shipping policy

Shipping, Pickup, and Delivery Policy

At Maida’s Cake Pop Shop, our cake pops are made fresh and handled with care. Because our products are perishable and delicate, we currently focus on local pickup and local delivery rather than standard nationwide shipping.

Local Pickup

Local pickup may be available by appointment or during available pickup windows.

Customers are responsible for arriving at the agreed pickup date and time. If you are unable to pick up your order at the scheduled time, please contact us as soon as possible.

Once an order has been picked up, the customer is responsible for proper handling, storage, and transportation. Maida’s Cake Pop Shop is not responsible for damage, melting, spoilage, or quality issues after the order has been picked up.

Local Delivery

We currently aim to offer local delivery within approximately a 15-mile radius of Fife, Washington.

Delivery availability may depend on distance, order size, scheduling, weather, traffic, and overall availability. Delivery is not guaranteed until confirmed by Maida’s Cake Pop Shop.

Additional delivery fees may apply and will be provided before the order is confirmed whenever possible.

Customers are responsible for providing a complete and accurate delivery address, phone number, and any delivery instructions needed to complete the delivery.

Courier Delivery

In some cases, we may be able to use a third-party courier or delivery service for orders outside our normal delivery process or when special delivery arrangements are needed.

Courier delivery may be available at an additional cost. Any courier fees are the customer’s responsibility and will be discussed or added before the order is confirmed.

Once an order is transferred to a courier or third-party delivery provider, Maida’s Cake Pop Shop is not responsible for delays, damage, mishandling, failed delivery attempts, or other issues caused by the courier or circumstances outside our control.

Delivery Timing

Pickup and delivery times are estimates unless specifically confirmed in writing.

We do our best to meet scheduled times, but delays may occur due to traffic, weather, production timing, courier availability, incorrect customer information, or other circumstances outside our control.

Maida’s Cake Pop Shop is not responsible for delays that are beyond our reasonable control.

Failed Pickup or Delivery

If a customer misses a scheduled pickup or is unavailable for delivery, we will attempt to contact the customer using the contact information provided.

Orders that are not picked up or cannot be delivered may not be eligible for a refund due to the perishable nature of our products.

Additional fees may apply if a second delivery attempt, courier service, or rescheduling is required.

Product Handling After Pickup or Delivery

Cake pops should be handled carefully and stored according to any instructions provided.

Customers are responsible for keeping the products in a safe, cool, and appropriate environment after pickup or delivery. Exposure to heat, direct sunlight, improper storage, long transport times, or rough handling may affect the quality and appearance of the cake pops.

Maida’s Cake Pop Shop is not responsible for product damage or quality issues after the order has been picked up, delivered, or transferred to the customer, courier, or another third party.

Shipping

At this time, Maida’s Cake Pop Shop does not offer standard nationwide shipping unless specifically arranged and confirmed.

Because cake pops are perishable and fragile, shipping may not be available for all orders, products, locations, seasons, or weather conditions.

If shipping becomes available for a specific order, additional shipping, packaging, handling, and courier fees may apply.

Contact Us

For questions about pickup, delivery, courier options, or special arrangements, please contact us at:

Maida’s Cake Pop Shop
sales@maidascakepopshop.com